Legal

Terms of Service

Effective Date: September 10, 2026

These Terms of Service (“Terms”) govern your access to and use of JetaHealth, including the website at jetahealth.com, user accounts, job listings, candidate profiles, applications, messaging tools, recruiting services, and related features.

By accessing or using JetaHealth, you agree to these Terms.

If you do not agree with these Terms, you should not use the platform.

1About JetaHealth

JetaHealth provides technology and recruiting services designed to connect healthcare professionals with healthcare facilities, employers, recruiters, and employment opportunities.

Depending on the service being provided, JetaHealth may facilitate:

  • Candidate profiles
  • Job searches
  • Job applications
  • Recruitment
  • Candidate sourcing
  • Employer job listings
  • Application tracking
  • Communications between candidates and employers
  • Staffing-related administrative services

Unless expressly stated otherwise in a separate written agreement, JetaHealth does not guarantee employment, candidate placement, hiring, interview selection, compensation, or employment duration.

2Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use JetaHealth.

By creating an account, you represent that the information you provide is truthful and accurate.

3User Accounts

Certain JetaHealth features require an account. You agree to:

  • Provide accurate and current information
  • Maintain the security of your login credentials
  • Keep your contact information updated
  • Notify JetaHealth of suspected unauthorized account access
  • Accept responsibility for activity conducted through your account

You may not share credentials with unauthorized individuals or impersonate another person or organization.

JetaHealth may suspend or terminate accounts that violate these Terms or create security, legal, or operational risks.

4Healthcare Professionals and Candidates

Candidates are responsible for ensuring that information submitted through JetaHealth is accurate. This includes information concerning:

  • Education
  • Employment history
  • Professional experience
  • Certifications
  • Licenses
  • Skills
  • Work authorization
  • References
  • Credentials
  • Availability

Submitting false, misleading, fraudulent, or materially incomplete information may result in suspension or termination of access to JetaHealth.

Candidates acknowledge that employers may independently verify credentials, employment history, licenses, references, background information, or other qualifications as permitted by law.

5Healthcare Facilities and Employers

Healthcare facilities, recruiters, and employers using JetaHealth agree that job opportunities and company information they provide will be accurate and lawful.

Employers may not use JetaHealth to:

  • Publish fraudulent jobs
  • Misrepresent compensation or employment conditions
  • Collect candidate information for unrelated marketing
  • Discriminate unlawfully
  • Request information prohibited by employment law
  • Engage in deceptive recruiting practices
  • Harvest candidate information for resale or unauthorized distribution

Employers are solely responsible for their hiring decisions and compliance with applicable employment laws.

6Job Listings

JetaHealth may display job listings submitted directly by healthcare facilities, employers, recruiters, or other authorized sources.

Although we may review or moderate listings, JetaHealth does not guarantee:

  • That every listing is accurate
  • That every job remains available
  • That a listing contains every employment condition
  • That an employer will respond to an application
  • That a candidate will be interviewed or hired

JetaHealth may modify, reject, suspend, or remove listings that violate our policies or applicable law.

7Applications and Recruitment

Submitting an application through JetaHealth authorizes us to transmit information associated with that application to the relevant employer, healthcare facility, recruiter, or hiring representative.

JetaHealth may also contact candidates about potentially relevant employment opportunities where permitted by law and consistent with user preferences.

Applying for a position does not create an employment relationship between JetaHealth and the applicant unless a separate employment agreement specifically states otherwise.

7aSMS Terms of Service

By opting in to SMS messaging from JetaHealth, you agree to the following terms governing our text message communications.

Message Types

JetaHealth may send SMS messages regarding:

  • Job opportunities and new position alerts
  • Application status updates
  • Interview scheduling and confirmations
  • Document requests and submission reminders
  • Placement updates and onboarding communications
  • Other staffing-related communications

Message Frequency

Message frequency varies based on your activity and the availability of relevant job opportunities. You may receive more messages during active recruitment or placement periods.

Message and Data Rates

Message and data rates may apply. These charges are determined by your mobile carrier and are your responsibility.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message from JetaHealth. After opting out, you will receive a one-time confirmation message and will not receive further SMS messages unless you opt back in.

Opting out of SMS messages does not affect your access to JetaHealth services or any other communications you have agreed to receive.

How to Get Help

Reply HELP to any JetaHealth SMS message for assistance, or contact us at jetahealth@jetahealth.com or +1 212-915-9353.

Consent Is Not a Condition of Service

Consent to receive SMS messages is not required to register for or use JetaHealth services.

Privacy and Data Use

Your mobile phone number and SMS consent information are handled in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for their marketing or promotional purposes.

For full details on how we handle mobile information, see the “Mobile Communications and SMS Messaging” section of our Privacy Policy.

8Professional Licenses and Credentials

Healthcare professionals are responsible for maintaining all licenses, registrations, certifications, training, and credentials required to perform their profession.

JetaHealth may display, collect, or help verify credential information, but the ultimate responsibility for verifying professional eligibility rests with the applicable employer and candidate.

JetaHealth does not represent that displaying a credential on the platform constitutes legal verification of that credential.

9Employment Relationship

Unless separately agreed in writing, JetaHealth operates as a recruiting and technology platform and is not automatically the employer of candidates using the service.

Employment terms are generally established directly between the healthcare professional and the hiring facility or employer. Employers remain responsible for:

  • Hiring decisions
  • Compensation
  • Payroll
  • Benefits
  • Scheduling
  • Workplace conditions
  • Employee classification
  • Workplace policies
  • Licensing requirements
  • Compliance with employment laws

10Communications

JetaHealth may send users communications relating to:

  • Account activity
  • Applications
  • Job opportunities
  • Recruitment
  • Interviews
  • Documents
  • Messages
  • Security alerts
  • Platform updates
  • Customer support

Certain service-related communications are necessary for operation of the platform and cannot always be opted out of while maintaining an active account.

Marketing communications may include unsubscribe or preference controls where required.

11Acceptable Use

You agree not to:

  • Use JetaHealth for unlawful purposes
  • Attempt to access another user's account
  • Submit fraudulent information
  • Interfere with platform security
  • Introduce malware or malicious code
  • Scrape or harvest user information without authorization
  • Use automated systems to overload the platform
  • Copy or republish JetaHealth data at scale without permission
  • Reverse engineer protected portions of the service
  • Misuse applicant or employer information
  • Harass other users
  • Circumvent access controls

We may restrict access where we reasonably believe misuse has occurred.

12User Content

Users may submit content including:

  • Profiles
  • Resumes
  • Job listings
  • Documents
  • Messages
  • Application information
  • Company information

You retain ownership of content you submit.

However, you grant JetaHealth a limited, non-exclusive license to host, store, process, reproduce, and display that content as reasonably necessary to operate, secure, and improve the platform and provide services requested by you.

You represent that you have the legal right to submit any content you provide.

13Confidential Information

Certain information exchanged through JetaHealth may be confidential.

Users must not improperly disclose confidential candidate, employer, recruiting, or business information obtained through the platform.

Healthcare facilities and recruiters should use candidate information only for legitimate recruiting, hiring, staffing, or employment-related purposes.

14Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using JetaHealth, you acknowledge that personal information may be processed as described in that policy.

15Third-Party Services

JetaHealth may rely on third-party technology and service providers for functions such as:

  • Hosting
  • Authentication
  • Email
  • File storage
  • Analytics
  • Communications
  • Infrastructure

JetaHealth is not responsible for independent third-party websites or services that are outside our control.

16Platform Availability

We work to maintain reliable access to JetaHealth, but we do not guarantee uninterrupted or error-free operation.

The service may occasionally be unavailable because of:

  • Maintenance
  • Software updates
  • Infrastructure failures
  • Security issues
  • Third-party outages
  • Events outside our reasonable control

We may modify or discontinue features where reasonably necessary.

17No Professional Medical Advice

JetaHealth is an employment and recruiting platform.

Information available through JetaHealth does not constitute medical advice, diagnosis, treatment, or patient care.

The platform should not be used as a substitute for professional medical judgment or emergency services.

18Intellectual Property

Except for user-submitted content, JetaHealth and its associated software, design, branding, logos, interfaces, databases, and original content are owned by or licensed to JetaHealth and are protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, modify, or commercially exploit protected JetaHealth materials without authorization.

19Disclaimers

JetaHealth is provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee:

  • Employment
  • Candidate availability
  • Candidate suitability
  • Employer suitability
  • Accuracy of every user-submitted statement
  • Continuous service availability
  • Specific recruiting outcomes

Users are responsible for conducting their own due diligence before entering into employment, recruiting, or business relationships.

20Limitation of Liability

To the fullest extent permitted by applicable law, JetaHealth and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the platform.

This may include losses relating to:

  • Employment decisions
  • Lost opportunities
  • Lost income
  • Data loss
  • Business interruption
  • Unauthorized user conduct
  • Third-party services

Nothing in these Terms excludes liability that cannot legally be excluded.

21Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless JetaHealth and its affiliates, officers, employees, and representatives from claims, damages, liabilities, and reasonable expenses arising from:

  • Your misuse of the platform
  • Your violation of these Terms
  • Content you submit
  • Your violation of another person's rights
  • Your violation of applicable law

22Suspension and Termination

JetaHealth may suspend or terminate access to the platform if we reasonably believe that:

  • These Terms have been violated
  • Fraudulent activity has occurred
  • Platform security is threatened
  • A legal obligation requires action
  • Continued access creates material risk to JetaHealth or other users

Users may stop using the service at any time.

23Changes to These Terms

We may update these Terms from time to time.

The effective date will be updated when changes are published. For significant changes, additional notice may be provided where appropriate or required by law.

Continued use of JetaHealth after updated Terms become effective constitutes acceptance of the revised Terms.

24Governing Law

These Terms are governed by applicable law without regard to conflict-of-law principles.

Any mandatory rights available to users under applicable law remain unaffected by these Terms.

25Contact Us

Questions about these Terms may be directed to: